FAQs

We offer carefully curated experiences ranging from cultural tours in Cusco, Machu Picchu, and the Sacred Valley, to adventures in the Amazon, the Paracas desert, or Lake Titicaca. We also provide culinary, wellness, and luxury options.

Yes. We design tailor-made itineraries based on your interests, travel time, and comfort level. Private tours with exclusive service are also available.

Absolutely. Our travel advisors are here to help you adjust any part of the program—schedules, destinations, or specific activities.

Yes. All our programs include accommodation in carefully selected hotels, and many include gourmet meals or dining at recommended local restaurants.

Yes. All our guides are officially certified and highly experienced. They speak English and Spanish; other languages are available upon request.

You can book directly through our website, WhatsApp, or email. Our team will guide you through the entire process.

We accept credit cards (Visa, MasterCard, American Express), international bank transfers, and secure platforms like PayPal.

We require a deposit to confirm your booking. The remaining balance can be paid a few days before your tour begins, depending on the program.

Yes, you can secure your spot with a partial payment. This is highly recommended during high season.

Yes. We offer special rates for families, student groups, and corporate travelers, as well as discounted prices for children and teens.

Citizens from most countries in the Americas and Europe do not need a visa for stays under 90 days. Contact us to confirm based on your nationality.

You’ll need a valid passport. It’s required for entry to Machu Picchu and other national parks or archaeological sites.

You’ll need a valid entrance ticket (we handle that for you), your passport, and you must follow the official entry regulations. Availability is limited, so early booking is advised.

Yes, especially for visiting Machu Picchu and certain sites. We recommend keeping it with you at all times.

Layered clothing, comfortable walking shoes, sunscreen, hat, rain jacket, and a reusable water bottle. We’ll send you a detailed packing list in advance.

For the Amazon region, the yellow fever vaccine is recommended. No vaccines are required for other regions.

We suggest spending at least one day acclimating in Cusco before doing strenuous activities. We also provide access to oxygen and medical assistance if needed.

From May to September, the weather is dry and sunny—ideal for travel. From October to March, there may be occasional rain. We’ll advise based on your specific dates.

Yes, especially when traveling with a certified agency. We guarantee your safety and support throughout your journey.

Yes. All our tours are available in English. Services in French, German, Italian, and Portuguese are also available upon request.

Yes. Our support team is available around the clock to help you with anything you may need.

Absolutely. We provide fast and friendly support via WhatsApp before, during, and after your trip.

Cancellations are free of charge up to a certain number of days before your trip. We’ll send you the specific policy along with your itinerary.

Yes, as long as there’s availability and it’s done in advance. We’ll assist you with all the necessary arrangements.

Please contact us as soon as possible. We’ll do our best to reschedule or adjust your itinerary so you can still enjoy the experience.